Privacy Policy

Last updated: September 23, 2026

Montage Engine is a hosted service operated by akineticzen LLC ("we", "us"), a company registered in Massachusetts, United States. It is a studio for making slideshow-carousel content, in which each account gets its own private workspace, and — with your consent — it sends finished carousels to the TikTok and Instagram accounts you connect and shows you how those posts perform. This page describes what we store, why, who processes it on our behalf, and how you get it out.

We are responsible for deciding how your personal information is processed. If you don't agree with what's here, please don't use the Service. Questions: support@montageengine.com.

What we store

What we don't do

We don't sell your data, share it with advertisers, or train models on your content. We never put anything on a social account you didn't ask us to: on TikTok we only deliver drafts to your inbox, and nothing goes public until you post it inside TikTok; on Instagram a carousel goes live only because you pressed Publish now on it, or scheduled it for a time you picked.

TikTok

This applies only if you connect a TikTok account on the Social page, and only to the account you connect.

Instagram

This applies only if you connect an Instagram professional (business or creator) account on the Social page, through Instagram's own sign-in, and only to the account you connect. We use Instagram's API with Instagram Login (Meta Platforms), with three permissions: basic profile access, content publishing, and insights.

Processors

These services process data on our behalf to run the product:

Processors and what each one does
ProcessorPurpose
ClerkSign-in and account identity
StripePayments and subscription management
HetznerServers and database hosting (United States)
CloudflareNetworking, DNS, and object storage (rendered slides, images)
PostHogProduct analytics
PexelsPhoto search (your search queries are sent to their API)
TikTokDraft publishing and post metrics, only for the account you connect
Meta (Instagram)Publishing the carousels you ask for, and post and account insights, only for the account you connect

OpenRouter is not our processor — you connect your own OpenRouter account directly, under their terms, and the AI prompts derived from your content are sent to the models you choose there.

Why we're allowed to process it

We only process your information when there's a valid reason to. Depending on the data, that's because it's necessary to perform our contract with you (running your workspace, rendering slides, billing), because you gave consent (connecting TikTok, Instagram or OpenRouter, optional analytics), because of our legitimate interests in keeping the Service secure and improving it, or because we have a legal obligation (tax and accounting records). You can withdraw consent at any time; that doesn't affect processing already carried out.

Cookies and tracking

We use only what the product needs: essential cookies for sign-in and session security (via Clerk), and PostHog for product analytics. We don't use advertising, targeting, or social media cookies, we don't display ads, and we don't share data for targeted advertising. Most browsers let you block or clear cookies, though blocking the essential ones will break sign-in.

There's no finalized standard for Do-Not-Track browser signals, so we don't currently respond to them. If one is adopted, we'll update this page.

Where your data lives

We're a US company and the Service is hosted in the United States — servers and database on Hetzner, with Cloudflare providing networking and object storage. If you use Montage Engine from outside the US, your information is transferred to and processed in the United States, which may not offer the same data protection as your home country.

If you're in the EEA, UK, or Switzerland, we rely on the European Commission's Standard Contractual Clauses (and the UK addendum) for those transfers, and we contract with our processors to protect data handled on our behalf. Copies can be provided on request.

How long we keep it

We keep your information for as long as you have an account. If you cancel, the workspace stays viewable and exportable for 30 days and is then permanently deleted. If you delete your account, removal is immediate. We may keep limited billing and tax records longer where the law requires it, and backup copies may persist briefly until they rotate out.

Keeping it safe

Credentials that could act on your behalf — TikTok and Instagram tokens, your OpenRouter key — are encrypted at rest. We use reasonable technical and organizational measures to protect everything else. No internet transmission or storage system is ever 100% secure, so we can't guarantee it absolutely, but we treat this seriously and design to limit what a breach could expose.

Minors

The Service is for people 18 and over. We don't knowingly collect information from anyone under 18. If we learn we have, we'll delete the account and the data. If you believe a minor has given us information, email support@montageengine.com.

Your rights

Wherever you live, you can use the Export and Delete buttons in Settings to get a full copy of your data or remove it entirely — no request form, no waiting on us.

Depending on your location you may also have the right to access your personal information, correct inaccuracies, request deletion, obtain a portable copy, restrict or object to processing, withdraw consent, and not be subject to solely automated decisions with legal effect. We don't sell personal information, we don't share it for targeted advertising, and we don't use it for profiling.

This applies if you're in the EEA, UK, Switzerland, or Canada, and if you're a resident of a US state with a comprehensive privacy law — including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia. To exercise any of it, email support@montageengine.com. We may need to verify your identity first, and we'll respond within the time your law allows. If we decline, you can appeal by replying to us, and you can complain to your state attorney general or, in the EEA/UK, your data protection authority.

Changes to this policy

We'll update this page as the product and the law change, and revise the date at the top. Material changes get announced in the app or by email before they take effect.

Export and deletion

Settings has both buttons. Export downloads a zip of every record and every rendered slide the workspace owns. Delete permanently removes the workspace: content, rendered files, the TikTok connection (tokens revoked with TikTok and all TikTok data deleted), the Instagram connection (token and all Instagram data deleted), your subscription (canceled), and your login. Disconnecting just one account on the Social page does that account's part on its own. If you cancel your subscription instead, the workspace stays viewable and exportable for 30 days, then it is deleted the same way.

Contact

Privacy questions, requests, or complaints:

akineticzen LLC
82 Wendell St, Ste 100
Pittsfield, MA 01201, United States
Phone: (814) 732-0744
Email: support@montageengine.com